They don't deal with repairs or anti-social behaviour issues. LinkedIn sets the lidc cookie to facilitate data center selection. Purchasing Card published by London Ambulance | Stotles Council housing in Crawley is a mixture of flats. This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme. Every Crawley Homes tenant has a specific housing officer who deals with tenancy related queries. In December 2022 the paid and 65 were out of borough. Loans are not available for repair works which are or could be the subject of an insurance claim, or for works outside those required to bring a property up to the Decent Homes standard. Community activists confirm that similar issues of leaks, damp, mould and disrepair have affected residents in the two other blocks on Regina Road. Leading social housing maintenance provider, Wates Living Space, has been appointed by Crawley Borough Council to deliver a ten year programme of housing repairs across the borough. We are off to a great start and look forward to working with the Council over the next decade to maintain and improve housing stock in Crawley. The relevant Head of Service will undertake the review and respond within 20 working days. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. If the repair is an emergency, you should call us immediately on 01709 336009. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. Sheltered housing and extra care. Southern Housing Group, Guinness Partnership and Clarion Housing have teamed up to launch the boroughs first community food pantry to combat food poverty, thanks to a contribution equal to 15,000 from leading housing repairs and maintenance provider, Wates Living Space. Visit therepairs and maintenance or anti-social behaviour pages for details on how to report these issues. David Morgan, Managing Director of Wates Property Services, said: We faced huge challenges starting work in Crawley, with mobilisation taking place in the middle of the global pandemic. Chagos Islands: Crawley Council fears bankruptcy over islanders' housing Housing Options Team Leader at Crawley Borough Council View profile View profile badges . Croydon in crisis: Investigation into housing scandal finds systemic YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. You can request it through your 'My Housing Tenancy' online account. Leading social housing maintenance provider, Wates Living Space, has been appointed by Crawley Borough Council to deliver a ten year programme of housing repairs across the borough. Volunteers across Brent have teamed up to launch Queen Elizabeth II Platinum Jubilee Forest, becoming the boroughs first ever Miyawaki Forest of 650 trees at the heart of King Edwards VII Park. Current Mitie contract - a Freedom of Information request to Crawley Countrywise Repairs, a strategic joint venture (JV) between Town and Country Housing Group and Wates Living Space, has expanded its area of operation to deliver responsive, planned and void maintenance works across East Kent. All emergencies must be reported by calling 020 8379 1000 (option 4, then option 2 for council housing repairs). Outside of office hours the number above is for emergency repairs only. Chagos Islands: Crawley Council fears bankruptcy over islanders' housing Renovation loan can be awarded up to 8,000 to meet the cost of renovation works. You must allow our staff or contractors into your home at any reasonable time to do repairs, inspections or improvement work. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. Our housing disrepair solicitors are able to help council tenants make a claim for the repairs their council failed to carry out. crawley borough council housing - stmatthewsbc.org Leading social housing repairs and maintenance provider, Wates Living Space, is set to commence repairs and maintenance for 7,000 homes on behalf Hammersmith & Fulham Council. Leaseholders and Freeholders . TRN-19-006 Repair and Maintenance of EA Vehicles - Dundonald Area Find out the latest coronavirus information on housing and homelessness. Bewbush - streets A to G (not Court or Walk names), Bewbush - streets H to S (not Court or Walk names), Bewbush - streets T to Z (not Court or Walk names), Broadfield - streets A to E (not Court or Walk names), Broadfield - streets F to L (not Court or Walk names), Broadfield - streets M to Z (not Court or Walk names), Northgate - excluding John Brackpool Close (see Three Bridges for Bridgefield House), Three Bridges - excluding Bridgefield House, West Green - streets G to Z (excluding Apex Apartments), West Green - streets A to F and Apex Apartments, Rent enquiries including difficulties paying your rent. Our approach. Oldham-based housing association, First Choice Homes Oldham (FCHO) has selected two partners to take on four-year major investment contracts, worth a combined 38 million. Daniel Khan - Housing Options Team Leader - Crawley Borough Council Report a repair | Housing repairs - Havering London Borough Council The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. Failure to do so could give you grounds to make council house disrepair claims against them. You have rejected additional cookies. We are operating business as usual, but it may initially take a little longer than usual to respond to calls and messages. Coventry Crawley Borough Council - Housing Options Service Crawley Borough Council | Crawley - Facebook It is usually found in your kitchen below the sink but not always. Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Crawley Borough Council. Council housing repairs and maintenance - Basildon We value all kinds of feedback. disrepair claim against your local council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Mar 06, 22 (Updated: Aug 27, 22) The council provides appointments for non-emergency/non-urgent housing repairs. We manage leasehold properties that were originally sold under the Right to Buy. Services for our tenants, including rent, repairs, new homes and managing your tenancy. February 27, 2023 alexandra bonefas scott No Comments . The following should be maintained and repaired if necessary by the council, otherwise, they could be liable to pay you council house disrepair compensation for any damage caused: Regardless of whether the council use independent contractors to carry out maintenance and repairs, or whether they use their own contractors, they have a duty to ensure that they carry out any works necessary to maintain safe living properties for their tenants. A freedom of information request to the ombudsman by RADAR revealed there were three complaints made about leaks, damp or mould in housing operated by Crawley Borough Council in the three years to March 2022. LinkedIn sets the lidc cookie to facilitate data center selection. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. Thank you for your patience. Make sure you see a doctor to get any health issues diagnosed and appropriate treatment prescribed this will provide evidence of your suffering and could strengthen your claim. Discretionary Loans Information (PDF, 86.6 KB). This is set out in the Housing Act 1996 and the Housing Ombudsman Scheme. Copyright Andy T - 2021. Crawley Homes has implemented a new housing IT system. Wates Living Space has been reappointed by Tamworth Borough Council to deliver a ten-year programme of housing repairs across the borough. . To help us improve GOV.UK, wed like to know more about your visit today. But opting out of some of these cookies may have an effect on your browsing experience. Wates Living Space has been appointed to the Tower Hamlets Homes Block Refurbishment framework, a four-year pipeline of housing refurbishment works in East London. crawley borough council housing. While repairs may fall under the developer 's guarantee during the . Small repairs and odd jobs Domestic help Meals delivery All services . Leading affordable housing maintenance provider, Wates Living Space, has introduced a new repairs and maintenance tracking system for residents, in a move to enhance customer service and operational efficiency. Have you made a complaint about any of the following types of damage to your council or housing association and they werent fixed? Our approach. Remove tiling and repair wall behind before retiling; fit . In addition to our housing officers, our tenancy support officer works with tenants who are at risk of losing their tenancy and our financial inclusion officer works with tenants to help them manage their money and maximise their income. Our environmental services asbestos team survey homes we manage to identify materials containing asbestos and assess its condition. The pattern element in the name contains the unique identity number of the account or website it relates to. You have accepted additional cookies. NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads. PDF Crawley Borough Council You may also get money from your council to pay for the cost of moving and the inconvenience it causes. Crawley Homes has joined NetZero Collective - a nationwide group working together to make a positive impact by reducing carbon emissions. If you wish to escalate your Stage 1 complaint to a Stage 2 this should be made within one month of receiving the Stage 1 response. We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. Council news, community updates, local events and more. Content and site Copyright Crawley Borough Council 2020. We welcome the Governments Social Housing White Paper and recognise its importance in shaping the way we as contractors can work alongside our social housing partners to improve the safety of residents homes. Steve Jackson Strategic Director, Wates Property Services. Home; Features; Services; About; Contact; Login; Get Free Demo All rights reserved. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Special repairs for vulnerable council tenants, Housing repairs, maintenance and planned works policy (PDF, 664.88 KB), check the repair responsibilities (PDF, 208.2 KB), repairs under our special repairs for vulnerable tenants, repairs guide for landlords and tenants (PDF, 289.43 KB), your name, address and daytime contact number, unsecure front door or window (where there is a security risk), The tenant is above the age of 65 and no person below the age of 65 lives in the property, The tenant has a mobility difficulty or serious visual impairment and there is no able-bodied adult living in the property, The tenant has a learning difficulty which substantially restricts their ability to arrange the repairs, The tenant has a history of mental illness which substantially restricts their ability to arrange the repairs, Minor plastering work (excluding hairline cracks), Replacement of wall tiles (splashbacks only), reduce moisture levels when cooking, cover boiling pans and dont leave kettles boiling, dry washing outside or use the bathroom with the window open and the door shut, if you use a tumble dryer, make sure its ventilated to the outside air, avoid using portable gas or paraffin heaters, always keep the house warm and ventilated, when using the bathroom and kitchen, keep the doors shut, regularly check spots where air circulation is poor, for example, behind furniture and inside cupboards. Council tenant repairs - Repairs - Newham Council Building work, repairs and improvements - Royal Borough of Greenwich Employee inductions were then conducted via Skype or in small groups at staggered intervals with social distancing practices applied. If you are in any doubt at all you should phone Basildon Council on 01268 533333 to confirm that the caller is who they say they are. Housing | Arun District Council Find out whether a repair is your responsibility or ours and how to request a repair to your home or a communal area. Housing maintenance provider, Wates Living Space, has been appointed by Sheffield City Council to deliver a 2.7m contract to install new external wall insulation to homes throughout the city. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. You canreport all repairs, including gas heating and hot water, by: Normal office hours for Crawley Repairs Team are Monday to Friday 8am-5pm. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. We use some essential cookies to make this website work. Hotjar sets this cookie to identify a new users first session. LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. If you have asbestos in your home, leave it alone, as it is safe if it is undamaged. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Crawley Borough Council. When there is a formal legal claim against the council or legal dispute. Multiple complaints about leaks, damp or mould in housing operated by The contract will commence in April 2020 and will see Wates deliver responsive repairs, planned maintenance and work to refurbish void properties. Wates Living Space has been reappointed by Tamworth Borough Council to deliver a ten-year programme of housing repairs across the borough. Call us on 0333 050 8887 to start the process or fill in the form. It is also important to remember that any belongings damaged as a result of repair works being carried out are also eligible for compensation. Housing Department Crawley Borough Council - Housing Options Service Services offered. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Housing repair and renovation loans Crawley residents who own their own home or rent privately could be eligible with the cost of repairs. Wates Property Services has been awarded a place on a 750m decarbonisation framework with procurement body Fusion 21. 57139 Crawley 1 www.crawley.gov.uk Town Hall The Boulevard Crawley West Sussex RH10 1UZ Crawley Borough Council Cabinet Supplementary Agenda Wednesday, 1 February 2023 Chief Executive Pages 5 Matters referred to the Cabinet and Report from the Chair of the Overview and Scrutiny Commission 3 - 8 You can report repairs online and book appointments for most non-emergency issues using the link above to the Housing Online self-service portal. This is a True/False flag set by the cookie. Find out what to do to prevent these problems, or stop them from getting worse Get help with damp,. Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting. four in a bed contestant dies. These cookies will be stored in your browser only with your consent. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. Crawley Borough Council | LinkedIn Introductory tenants are usually limited to minor improvements like redecorating inside. Dear Crawley Borough Council, A contract was awarded by Crawley Borough Council to Mears covering the management of responsive repairs, planned maintenance and empty dwellings for Crawley Homes properties from 1 April 2020. All repairs should be reported to Crawley Repairs Team and not your housing officer. But in a minority of cases, people pursue their complaints in a way which can either hinder the investigation of their, or other peoples complaint or can cause significant resource issues for the council. Apply for HMO licence. Annual Report 2021-2022 This contact information is for council tenants only. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. Corporate purchasing card services for the London Ambulance Service. We very much look forward to working with the borough again over the next decade, and our priority is to enhance service delivery and working closely with the client to develop a seamless customer journey, ensuring we provide an exceptional service from day one. Wates Living Space is one of two contractors employed to carry out responsive repairs to 9,400 properties and 5,000 garages over the 10-year period. CBC Green Technology Business Grants Programme | Stotles