Used to optionally support Autofill on more apps and sites. link. If you don't get notifications at all, you should check the following conditions: Is your phone in Do Not Disturb or Quiet mode? This does not sound like a problem specific to CSP Partners where this community is set up for, but more like a problem with a personal Microsoft Account outside of the scope of this forum. Microsoft Authenticator app didn't send any Notification for Some information from your storage is collected to diagnose the issue. Make sure you have a copy of the backup codes for each account before you attempt to change your authenticator device. 1. Passwords are synced over an SSL-protected HTTPS connection, which helps prevent an attacker from eavesdropping on sensitive data when it is being synced. Then sign on with recovery account to do the restore. Microsoft's New Phone Link for iPhone Brings Messages, Calls and you may get a pop up to add a Personal Microsoft account click on ok. you dont actually have to add an account though. Yes, multiple times. Q: Can I take screenshots of my one-time password (OTP) codes on the Android Authenticator? A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. 3.If you don't use the latest version APP, try to install latest version APP and re-add your Microsoft accounts. We have recently implemented MFA with a conditional access policy. Then, when you go back to the application or service you were signing into, the service is still waiting for approval from the app. A: No. Follow the Android prompts to grant that permission. Azure side(work) never sends notification to authenticator. You can choose whether you would like a vibration whenever you receive a notification to verify your identity. The country name and location coordinates are sent back to the system to determine if you are allowed to access the protected resource. Samsung users will also be able to view websites they recently visited on their phone from their computer, Microsoft said. if yes it may affect your user behavior. @Robert WoodsSomehow I got mine to work. You can use Autofill to sync and autofill your passwords on your iOS and Android devices. After you tap the Contoso account tile, the verification code is visible in full screen. I have tried disabling all notifications for the app in iOS settings and re-enabling them, but no luck. A: Your org might require you to register the device to track access to secured resources, such as files and apps. Q: I am having trouble adding my work or school account to my Microsoft Authenticator app. Youll then be able to use those if you experience any issues when trying to recover your accounts. What should I do? I also deleted all accounts on the app, uninstalled the app and reinstalled it. Personal use works every time. You don't need to find this code and enter it because Authenticator finds it automatically in the text message. tnmff@microsoft.com. https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40, --please don't forget to upvote and Accept as answer if the reply is helpful--. Much thanks mate! A: To stop syncing passwords in the Authenticator app, openSettings>Autofill settings>Sync account. Password autofill won't sync work or school account password for your users. A: Activity notifications are sent to Authenticator immediately whenever a change is made to your personal Microsoft accounts, helping to keep you more secure. When App Lock is enabled, youll be asked to authenticate using your device PIN or biometric every time you open Authenticator. Why am I seeing this? I disabled them and I not can see the Approve and Deny pop ups for Microsoft Auth app. The Authenticator app is not required for all accounts. Tap on Enable push notifications and youre all set! You might need to talk to your service provider to help with the Android or Apple notifications channel. A: No, notifications only work with Microsoft accounts and Azure Active Directory accounts. If you have any other questions about Microsoft Authenticator APP, welcome to post back here. I have make sure that the battery optimization and all sort of notification permissions are allowed. A: Try using the QR code capture feature directly in MicrosoftAuthenticator. Next, you need to open the app and sign in with your Microsoft account. Generally, when the message appears that a notification was send to the mobile device, there should be an option to use different verification method, which allows to also choose to enter a 6 digit token that is displayed for this account in the MS Authenticator app. If the date and time is wrong, or out of sync, the code won't work. after reset of settings in iOS by clicking Settings > General > Transfer or Reset Phone > Reset, the push notifications get disabled for Microsoft authenticator. If you don't see an answer to your question, go to theMicrosoft Authenticator app forum. The app will request this permission only if your organization has a policy requiring location. The passwords are saved as part ofyour personal Microsoft accountand are also available when you sign in to Microsoft Edge with your personal Microsoft account. You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. Always allow (recommended): While youre still accessing the protected resource, for the next 24 hours, your location will be shared silently once per hour from the device, so you will not need to get out your phone and manually approve each hour. The Authenticator app has been working flawlessly for a long time on my iPhone and Apple Watch, but lately it has completely stopped sending notifications and sometimes I have to manually sync to check for an authentication request. With the release of Authenticator 6.7.3 for iOS, the companion app was removed from the Apple Watch. Take Screenshot by Tapping Back of iPhone, Pair Two Sets of AirPods With the Same iPhone, Download Files Using Safari on Your iPhone, Turn Your Computer Into a DLNA Media Server, Control All Your Smart Home Devices in One App. These logs can contain personal data such as email addresses, server addresses, or IP addresses. Make sure the app is turned on to use sound or to vibrate for notifications. Use fingerprint hardware. Not sure why but much less of a problem than not receiving the request. The problems should be divided into different parts: It's better to use more than one authentication method and you can use the additional one with the phone call and it allows you to re-enroll. How to Run Your Own DNS Server on Your Local Network, How to Check If the Docker Daemon or a Container Is Running, How to Manage an SSH Config File in Windows and Linux, How to View Kubernetes Pod Logs With Kubectl, How to Run GUI Applications in a Docker Container. You must both delete the app from your old device AND tell Microsoft or your organization to forget and unregister the old device. On thePasswordstab inside the app, selectSign in with Microsoftand sign in usingyour Microsoft account. If you change your mind, you will need to go to Settings and manually enable the permission. Now I have new phone and after installing I am trying to log in and it requests approval of a notification that never arrives, I also cannot log in on any other app like Teams, Outlook, etc because it requires as well approval of notification from Authenticator, that doesn't pop up either. Once the app generates a code, you will be able to log in to your account with it. Strong authentication is needed by Authenticator app: Signing into Authenticator requires a second step. A: You can set up notifications for your work or school account (if allowed by your administrator) or for your personal Microsoft account. The app is available for free download on both Android and iOS devices. More info about Internet Explorer and Microsoft Edge, https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40. Draw over other apps. If you still have trouble, check these settings: Make sure the device requiresa PIN or biometric to unlock. This type of notification is often used by banks and other financial institutions in order to protect their customers information. Full network access. I have moved the Authenticator app from the old to the new phone and it seems to have worked: the new phone has the app working and connected to my work account. For steps to enable hardware encryption, see Encrypt your Android device. A: The codes don't require you to be on the Internet or connected to data, so you don't need phone service to sign in. More info about Internet Explorer and Microsoft Edge, https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40. A: No. When it says it has sent a notification to approve on the authenticator mobile app, nothing is coming up to approve on my mobile so i am making no progress. Push notification authentication validates login attempts by sending access requests to a mobile device that has been linked to the system. Check that your phone is not running any malware likearootkit for example. A: All enterprises or schools added in the Authenticator app need to be allowlisted for Autofill in Authenticator for the app owner to be able to use it. The software giant kicks off public testing for its Phone Link software. When you enable push notifications for Microsoft Authenticator, youll receive a notification on your device whenever a new sign-in is detected. The Recovery tool will overwrite the abc@gmail.com account you added to Authenticator on your new phone with the xyz@gmail.com account that exists in your backup. 3.If you dont use the latest version APP, try to install latest version APP and re-add your Microsoft accounts. You must have an Authenticator app installed on your device in order to use it. There is no alternate method since Phone/Text are disabled. I have make sure that the battery . Microsoft Authenticator App doesnt send notificaiton or code on This data is stored on your device and can be removed by removing your account. Q: How are my passwords protected by the Authenticator app? Based on my knowledge, if you want to older version APP, you could download apk file and install it. Some accounts will require you to revalidate, either by signing in to those accounts or scanning a QR code. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We send a text message to the phone on which you installed the app that includes a 6-8 digit verification code. It can also be used to sign in to apps and websites that support Microsoft Authenticator. Authenticator not sending notification when signin in Authenticator I tried to download the MS Authenticator App on my new phone but it's not showing any Approval Alert nor Authentication code. You'll use these codes as single-use password to verify that you are who you say you are. By moving to Safari, the whole sign-in process happens in a single app, allowing you to sign in to the app successfully. Use Microsoft Authenticator option does not send notifications to my Note that 2FA is designed to make it extremely hard to access an account unless you have the 2FA code. If you restart your phone, this permission ensures that you continue you receive notifications to verify your identity. Some work and school accounts require an additional PIN whenever you verify your identity. Not receiving Microsoft Authenticator notifications on new phone