Companies can ask for reviews via automatic invitations. You'll just need to select 'external mobile transfer' as your delivery option and, if your tickets sell, we will provide you with the buyer's email address for you to complete the transfer. SOLD TICKETS VIA AXS. It shows how much when you list them. The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. It was my first time using this service and I plan on using it from now on because of my experience. no dude sell on stub hub plenty of ways to sell you can still transfer tickets, Did someone figure this out I really wanted to go to a event and I found out through another website ticket master has the wrong date cause its post poned and now I cant go. My show starts in a couple of hours and I have not been able to transfer. Enter the details of your tickets, such as the event name, venue, date, and seat location. It's actually very easy to list and sell tickets on Ticketmaster, just takes some patience the first few times you do it. I assume that this is because it says the tickets are not available for 10 more days, even though the transfer button is available. How to Sell Axs Tickets on StubHub. Your website did not address my issues. Click here. Your response and assistance would be greatly appreciated. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. and our Yeah, I mean it's kind of hard to feel bad for you. While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Or maybe we have to wait. You want to render an elevation you can create another 3D view then right click on the box in the upper right corner and go to orient to view then elevation. Answer (1 of 4): If you are talking about non transferable mobile tickets you have two options: call Ticketmaster fan support and have them placed in will call as alternate pickup or take a screenshot of the barcode and send that to the buyer. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. However the rest of my AXS experience has been very negative. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions Through the new mobile ticketing process, DPAC will be able to offer: Instant access to tickets 24 hours a day on mobile devices The ability to manage, transfer, exchange, purchase, or sell your tickets at any time Reduced risk of lost, stolen, counterfeit, or forgotten tickets ~VP, Contact Center. I requested a refund last week, and then rep apparently didn't actually enter the request. Official Tickets and Your Source for Live Entertainment | AXS.com If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Has anyone who purchased tickets through Ticketmaster had any luck finding a way to resell them already? If so, which resale platform is the best? Can I share screen shots of the tickets with friends? Thanks for the review and enjoy your event! We are working hard to provide the best customer experience so your feedback does not go unnoticed. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! Anyone know if this is temporary maybe because I bought recently? With Tixel, no one needs to go first and risk being ripped off. Huh. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. One thing I learned is after they help you, log out and back in to make the change take place. Dont worry if you only want to sell one ticket from a group purchase. Once youve found your tickets, you can forward your email ticket to us or upload your PDF. Based on my experience, AXS will also charge you for reselling your tickets. THANK YOU STACY, Hi Janet,Thank you so much! Select or Add an account for getting paid, then click continue. Find the event you have tickets for, and click the "Sell Tickets" link. Will there be fees for me to pay to sell on these sites? If your AXS tickets are in a PDF, you can upload the PDF ticket file here. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. I am reluctant to sell my tickets on StubHub if there's even a remote possibility that I'll be unable to transfer the tickets to the buyer. I also reached out to the buyer before and they were understanding and willing to have the tickets sent to them directly if I was unable to get through to Stubhub. Press J to jump to the feed. I shouldve reached out much sooner, but I forgot. This helps prevent ticket touting and help combat illegal counterfeiting. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For some reason, this ticket appears to be ineligible for selling directly through AXS so I'd have to do another site. Hi Dana,Thank you so much! What Are The Exact On-Sale Times For Each Show? Remove the listing and use the tickets yourself if you can, or give 'em to a friend - click the My Tickets button on your order in My Account to see if there's a Transfer button. Community Log-In Changes May 1st . After a couple of short interactions over a 24-hour period, the issue was successfully resolved and the tickets delivered. 03-12-2017 02:37 PM. They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . To resell a ticket purchased on AXS, you need to: Find your AXS ticket. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Anyone know if this is temporary maybe because I bought recently? How to see your payment history. Frequently Asked Questions and Answers to the Use of Ticketmaster In answering this question I'm going to make the following assumptions: 1. I transferred tickets to the wrong email, what do I do? Slow and confusing communication. We are dedicated to making the needed changes so in the future you have the best experience. He kept me informed as to what was going on, AND he solved my issue! Klicka hr fr att kontakta oss. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Transfer is used for AXS Mobile ID tickets. On 12/14/22 I purchased a concert ticket online from AXS Product description:"Chimaira - Chimaira Artist Presale at ***** scheduled on 5/13/2023 7:30 PM"Sub Total: $35.00 Convenience Fee - Web . Ok thanks. HiHeather,Thanks for reaching out to us and providing feedback. If your tickets are in your inbox, you will need to forward the original email with tickets to. Stacy S. is a great addition to our team. We are changing the way you register and sign-in to the StubHub Community. ~VP, Contact Center. What is AXS Official Resale? 3.) Stefan is a great addition to our team. Dumb question, and 99% I know the answer, but want to make sure I can deliver if I sell through stubhub. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Upload your ticket to Tixel. Loading. These were bought bought early and the tickets are listed as official platinum. Glad we could help :). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Been on hold for over 2 hours with StubHub support. You are correct. Are there any tickets . I could not retrieve my tickets and Cody E was able to assist me by merging my accounts I was able to get my tickets and now I can attend my concert. Thanks for the review and enjoy your event! Is this usually pretty safe? Go to Solution. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Its really that simple. Your tickets will only be released to the buyer once we have received the payment. If my friend forgets to bring the ticket I transferred to them, can I use my original ticket? Your website glitched causing me to overpay for a ticket. found at the bottom of this page. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You will also receive a unique link to share on social media to help get the word out about your spare tickets quickly. Create an account to follow your favorite communities and start taking part in conversations. Request ID: 7a2a988ba9d144b3. What are reasons for Sell Ticket option being greyed out? Thanks for the review and enjoy your event! ET Capture your ticket's QR code or barcode. You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. I want to sell 2 kcon tickets for 8/11. 1.) You will enter your community username and new password and done! Thanks for the review and enjoy your event! I have an extra concert ticket that I want to sell. Glad we could help :). Very bad and annoyed with your product. Next, our ticket resale tool will give you the details of every ticket so you can select the ones you wish to sell. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Alex P. is a great addition to our team. To prevent fraud, please do not edit or change the PDF in any way and do not delete pages if there are multiple tickets. I can't get through to anyone from Stub Hub, Ticketmaster or Live Nation. The concert is tomorrow, I want to make sure the buyer is able to get the ticket in time. To resell a ticket purchased on AXS, you need to: When you bought your ticket, you would have received an email or PDF of your tickets from AXS. Kaci C is a great addition to our team. I finally got someone to answer and they sent me a weblink to upload some screenshots. Still haven't got tickets. Sherrell was very clear in her instructions and guidance and very patient with me as I sorted through what I needed to do. I was on hold with StubHub for almost 3 hours. How did you resolve this? AXS truly is a new and better ticketing service, with better Customer Support, than Ticketmaster or any other service I've used. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? Im pretty sure you have to be in a 3D view to render. June 11, 2022 Posted by: grady county, ga zoning map . That's the only reason why I wanted to try sell through Ticketmaster I'm scared of scammers lol. I hope to get to use them for everything going forward. I shared a Mobile Ticket with a friend and . Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. Thanks. Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. Glad we could help :), Sierra H fixed my issue in 5 min. Once youve made your selection, use the pricing slider to adjust your sale price. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. If the recipient has an AXS account, they'll receive the tickets right away. But if youve bought tickets through AXS that you can no longer use, Tixel has thousands of verified fans waiting to snap them up. He was fast and helpful. If it hasnt shown up within a couple of minutes, dont forget to check your spam folder. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. The sell option on AXS just showed up this evening even tho it wasn't there earlier, weird. ~VP, Contact Center. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. axs sell tickets grayed out May 21, 2021; Hello world! I assume people who bought tickets thru AXS on Wednesday have the same restrictions/rights as I but I'm seeing a lot of "mobile tickets" for sale and I assume the holders of those tickets can "transfer" the tickets but not "sell" them but they are up for sell on AXS (and stubhub). This experience has been atrocious. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. I have hope that itll be resolved even though I was negligent in asking for assistance timely enough. Find the event and choose the date Follow the steps. 2. Check out the link for How to Sell Tickets on StubHub From Axs. This is for tool on Feb 5 in New Orleans. ~VP, Contact Center. I am reluctant to sell my tickets on StubHub if theres even a remote possibility that Ill be unable to transfer the tickets to the buyer. I now want to sell my 4 tickets, but it doesnt look like Ticketmaster is giving me the option to do so. Selling your AXS ticket is easy: forward your ticket to us from your email account or upload a PDF to reach thousands of verified fans in your local area. I would reach out to the sub for the artist to say that I'm selling, so that I know it's going to a fan (at least in theory). Go to solution Greyed out Transfer/Sell buttons on Ticketmaster Has the issue with Ticketmaster's greyed out Transfer/Sell button been resolved? Sign in to your account on AXS.com Click on "Your Tickets" and click on an event. I had a technical issue with the delivery of tickets that I couldn't resolve using the online guidance documents so I requested technical assistance. Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter. Press J to jump to the feed. Glad we could help :). TONS of tickets are listed as resale but for me, the option is greyed out. Greyed out Transfer/Sell buttons on Ticketmaster. Can I sell my ticket? First thing you need to do is have tickets that are eligible to be listed and sold on Ticketmaster in your actual Ticketmaster account. What we have found over many years is that a certain kinds of presale can give you great seating and . I purchased 4 tickets in the 308 section of the United Center. If the ticket sale button is grayed out or doesn't appear, it means selling tickets on Ticketmaster is not available. Thanks for the review and enjoy your event! Want to list and sell your tickets on AXS? After the switch, you will enter the email address you use to access the community in order to reset your password. Only problem is Im too disabled to do GA at this point. Also, I'm a little unsure about how to get the ticket to the person when sold. All customer service interactions should be that fantastic! May 6, 2020; Responsive and retina ready May 20, 2015; Amazing revolution slider May 10, 2015; Instagram. On the See Tickets resale site we found VIP tickets for Take That's show in Southampton tonight (25 May) originally priced at 199 each going for 110 inclusive of all fees and mark-ups, and . How many times can a ticket be transferred? Reddit and its partners use cookies and similar technologies to provide you with a better experience. But when I logged into my account (I tried both live nation and Ticketmaster) the option to sell the tickets is greyed out. Being paid through PayPal but the PayPal email is wrong. The Ticket may not become transferable until within 24-48 hours before the event; you are responsible for ensuring that the Ticket transfer occurs as soon as the transfer option is available. I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? 2023 Trustpilot, Inc. All rights reserved. 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