Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. We would like to apologize for the consumers experience at the Stelzer location. Giant Eagle is the business that sold me the defective gift card. comment. Desired outcome: Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. Companies can ask for reviews via automatic invitations. GE card number 78012 Here clients can delve deep into delicious meals, and tast. Tip for consumers:Please be nice to the people that serve you. another time i waited a while in the selfcheck line got up and was told i cant use it cuz i dont have a advantage card! Giant Eagle has extremely terrible customer service. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . This complaint was posted by a verified customer. UPDATE: THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. The public deserves better than the service that GE provides. This did not just happen, it's been over 3 years now. The other guy behind counter was rude also. So I am out $200, no refund and my cards have been mysteriously used. if customer service reviewed purchases they woul see all are made in my name with my debit card. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. File a complaint. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. This was about 6:30pm. Early History. Hello, My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. The Pharmacist & Staff are very professional & friendly. Shame on you! Put prices on product instead of bar code or make sure bar code is right. Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. I'll go to Kroger's from now on. A necessary evil. I got a scratch off and wanted to cash it in the guy behind counter said to scan it on the machine and bring paper to him that was no problem. Information provided by various external sources. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. What they do NOT tell you is that now, if you buy one, it's down to $1.25! i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. This is unacceptable. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. The associate was extremely rude to me. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about Not only is it not obvious to this pharmacy but its oblivious to them. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Read full review of Giant Eagle and 1 comment. It's unbelievably immoral and despicable! Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Better Business Bureau: Online order website shuts you down from making any changes long before the order is being shopped. So I went to the self-checkout, and there I was harassed by two other employees. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Unknown, 2 Complaint(s) With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. ) Theres no reason I should be getting the runaround like this from a big company like this. I will write and call to everyone I can to let them know how horribly I was treated. On pick up on Dec17 prices increased. Delivery & Pickup Options - 16 reviews of Giant Eagle Supermarket "This is my local, neighborhood Giant Eagle. Hello Shop & Save. A guy with a strange accent was very rude and started to yell at me. All the time. Desired outcome: Here are 8 tips for writing great reviews. Thank you for contact support. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Getgo employee do not have lunch break in 2 years. I noticed I had an item that had to be removed from my bill. Desired outcome: To the point when the customers would just straight up insult the shoppers. Giant Eagle's Customer Service is despicable! somehow the fuel perks vanished . Our only son was born @ Magee Womens Hospital in Pittsburg . Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Phone number +1 724-942-2802. The apple turnovers were made with mushy applesauce and were tasteless. She was rude and said nothing. This is the email I received 12/14/22: Some of my articles are about CX (customer experience) and leadership. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. The people are wonderful & very helpful! And bugs. It was on a Tuesday. Immediately a woman who works there came over and started bagging my items while I was scanning them. Giant Eagle, Inc. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. The pin is required for an online purchase, and I do not have a Columbia store locally. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused. Submitting a response indicates a willingness to work with customers to make things right. Nov 25, 2022, 12:13 PM PST Pay for this replacement part that your car wash broke. Claim it and get a lot of features. My parents come here to get produce, and they got me into the habit, too. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. Giant Eagle Company. It was for curbside pick up. Pay is not enough and they use you as a tool rather than a hard working human being. I can not reply to emails. Other store selling Folgers 30 ounce classic medium coffee for $5.99-$7.59, giant eagle price $10.29. i have to go back to the website to send a reply. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. You can use the phone app to let them know you are on your way. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. At this point I have spent way too much time with them without a resolution to this problem. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Also, the new perks, pro perks, fuel perks thing is so complex and confusing. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. Moraine point giant eagle, buter county. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Two weeks later (today) the same product cost me $6.39. Anyone can write a Trustpilot review. The store is in Brooklyn ohio. Learn how the rating is calculated 1 complaint. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Highly disappointed! Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Goodbye big bird your history. Thank you for your time. 2412 customer reviews of Giant Eagle. It's a Prescription called in by a medical professional Stating to be filled on that purchased a package of apple and cherry turnovers. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. Something needs to be done, even when waiting in line at location you hear people complaining about it. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. Flu shots are only available from 10a-6p. That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. Very abrasive. What ever you feel is right. I called the store. Start your review today. I buy brand name wines and medicines and detergents at this store and its also in walking distance. I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. She didn't know how to remove it. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. Giant Eagle has 37,000 employees. Submit a complaint and get your issue resolved.
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