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Its important to keep us up to date if your personal details change. PO Box 307 If you're a member of the Capita Pension & Life Assurance Scheme (CPLAS) you can contact us in the following ways: You may find the answer to your query on our chatbot. By submitting your personal information through this form, you are consenting to it being evaluated, processed and retained in the manner described above and to being contacted in relation to your enquiry, using the details you provided. Capita Employee Benefits PO Box 555, Stead House Darlington DL1 9YT United Kingdom. your web experience. See ourprivacy noticefor more information on how we take care of your information. Barnett WaddinghamLLP Darlington. The Scheme provides an income in the form of a pension, which you can start to draw any time from age 55. Is digital just a distraction when addressing the issues facing social care? You can contact the Experian Pensions team at Capita by: Phone: 0114 229 8273. If the sub-committee isnt able to resolve your complaint within two months, it will let you know. 2023 Copyright Capita plc. Phone number for overseas callers: Please be aware our textphone service does not receive messages from mobile phones. Option 1: One big lump sum. For general pension queries mandspensions@capita.com 0345 304 7474 Opening times: Monday - Friday (9am-5pm) For queries about your pension payments mandspensionpayroll@capita.com 0345 304 7474 Opening times: Monday - Friday (9am-5pm) Our postal address L69 2BU Contact Section. Get James Field's email address (j*****@capita.co.uk) and phone number at RocketReach. Visit our dedicated job search portal tosearch and view our existing vacancies. PO Box 555 Pensions (home) Pensions administration & software; Pensions consulting services; . There is discretion for those time limits to be extended. ALL RIGHTS RESERVED. If you are not satisfied with the sub-committees decision, the next step is to refer your complaint to the Trustee within six months of the sub-committees decision. Is digital just a distraction when addressing the issues facing social care? All Rights Reserved. 0345 602 1063. For help and support with Annuities, Lifetime Mortgages, Care, Income Drawdown, Savings, Investments and Insurance. Call charges may be different if you are calling from a mobile phone or other network. Lets get the process rolling. All Rights Reserved. Please speak to your network provider for details of your call charges to these numbers. T: 0114 229 8273 E: experianpensions@capita.co.uk Write to Heinz Administration Team Capita Pension Solutions Whitstable Office PO Box 555 Stead House Darlington DL1 9YT. The majority of consumers believe that the financial services industry is not doing enough to protect the environment. Opening times: Monday Friday (9am-5pm). Company status . We're here to help if you have any issues getting on to the portal. Charges for CAPITA PENSION SOLUTIONS LIMITED (02260524) More for CAPITA PENSION SOLUTIONS LIMITED (02260524) Registered office address 65 Gresham Street, London, England, EC2V 7NQ . If you have speech or hearing difficulties, you can contact us by textphone on 0289 032 9675. If you have a general question or complaint about the Plan you should contact the Experian Pensions team at Capita, who should be able to resolve the majority of problems quickly and to your satisfaction. . If you have a query regarding your Diageo Pension Plan record, please contactScottish Widows on workplacesavings@scottishwidows.co.uk or 0800 085 4993. The information on this site has been incorporated into ePA, the new Plan administration website for members of the Bank of America UK Retirement Plan, Bank of America UK Pension Plan, Fleet National Bank UK Pension Plan and the NationsBank Pension and Life Assurance Plan. Getting in touch is easy, just let us know how we can help, and well get back to you. Postal Address is:PO Box 555, Stead House, Darlington, DL1 9YT, find out here how pension scams work, how to avoid them and what to do if you suspect a scam, The Securicor section (which was the Securicor Group Pension Scheme), The GSL section (which was the GSL Pension Scheme), The Group 4 section (which was the Group 4 Pension Scheme). We provide innovative solutions to help businesses and the public sector operate effectively and efficiently whilst transforming customer and citizen experience. DL1 9WU, If calling from overseas, please dial: +44 (0)1473 622 307, E-mail: Contact with the Pensions Ombudsman about a complaint needs to be made within three years of when the event(s) you are complaining about happened or, if later, within three years of when you first knew about it (or ought to have known about it). Write to us at: A summary of the stages involved and how long it might take is provided below. By continuing to use our website without changing the settings, you are agreeing to our use of cookies. Email heinzpensions@capita.co.uk. If you have a question or would like more information you can get in touch with our administration team in the following ways. Cookies are files stored in your browser and are used by most websites to help personalise your web experience. 20%, 40% or 45%). The Trustee may, in its discretion, waive the Stage 1 process and proceed straight to Stage 2. Telephone: 0333 222 0078 Overseas: +441325 271 861 The team is available between 8:30am and 5:30pm, Monday to Friday (excluding bank holidays). If you have speech or hearing difficulties, you can also use the text relay service on 18001 0808 178 8114 (use with NGT or Relay UK apps). See if our Intelligent Pensions Agent can answer your generic pension questions. If calling from outside UK. 2 Cutlers Gate Darlington DL1 9YT, Phone number for UK callers: For all reference requests, please complete the following information. Go to ePA at www.bofapension.co.uk to learn about and manage your . Email: experianpensions@capita.co.uk. Hartlink Online is a service provided to your pension scheme. A: Buck (Manchester), PO Box 324, Email: ee.helpline@capita.com Tel: 0800 169 2085 . If you have a question about your Investing plan benefits, please contact the Fidelity Pensions Service Centre: You can also use PlanViewer, Fidelitys online account management service to view the current value of your Investing plan account, to move your account into different funds and to change your automatic switching option. www.pensions-ombudsman.org.uk, You can also submit a complaint form online: www.pensions-ombudsman.org.uk/submit-complaint. Should you require any further information please contact our administrators on the details below: G4S Limited 2023. If you need information about your pension entitlement or you need to notify a change of status or address, please contact: Capita Employee Benefits How can digital be used to bring in changes in the social care sector to improve ways of working for practitioners and people care. The bottom radio button will bring a matter to the attention of the Trustees of RPF via the Scheme Secretary. Phone: 0345 122 0887. Take all of your pension account as one big cash lump sum. Contact us Link opens in new tab . Or chat with us by clicking on the "Chat with Us" button. Experian Pensions team Capita PO Box 555 Stead House Darlington DL1 9YT. We might record your call for training and quality purposes. The information you provide will be used to respond to the enquiry you have submitted and will be passed directly to the appropriate recruitment team. If you have applied for a particular vacancy a recruiter will contact you if you are selected for an interview or if further information is required. I consent to receiving marketing and sales communications from Capita and its subsidiaries, Customers are demanding that their banks go greener. Such as managing your pension. Capita has been awarded a new contract to deliver a programme for culture change and promote flexible working practices in English schools. Contact us. DarlingtonDL1 9YT All rights reserved. Address: Steria Pensions, Capita Pension Solutions, PO Box 555, Stead House, Darlington, DL1 9YT Email: steria@capita.co.uk Telephone: 0330 3115119 Any post sent to M&S offices will be redirected to the address above which may mean items are delayed or do not reach their destination. However, your pension will be reduced for early payment. By continuing to use our website without changing the settings, you are agreeing to our use of cookies. Someone else may call for you, but they will need to have your National Insurance number. If you have a query regarding your Diageo Retirement Savings Plan record, please contactIrish Life on Happytohelp@irishlife.ie, If Irish Life are unable to assist you, please contact DCpensions@diageo.com. please use the following details: Call: 0345 121 3389 Email: memberenquiries@atlasmastertrust.co.uk You can also chat with one of our agents online. Your Pension. Contact Information. If you would like further reassurance, you can check directly with the pension scheme's administrators, Capita, by calling them on 0345 120 0900. The majority of consumers believe that the financial services industry is not doing enough to protect the environment. pfizerpensions@capita.co.uk, Or call us: PO Box 555, Stead House You can choose to contact the Trustee about your complaint before starting the IDRP, you can do this here. mandspensions@capita.com Capita appointed by Department for Education to support schools and Multi Academy Trusts (MATs) implement flexible working. Contact us. Email. If you wish to enquire about your benefits in RPF, request a quotation, or notify us of changes in personal details such as address, marital status, etc, please click the first radio button below. Cookies are files stored in your browser and are used by most websites to help personalise Registered Company Number 02260524. This will help us as well as save you having to correct an error and submitting an invoice resulting in a potential late payment. The aim of this website is to outline the benefits available from the Fund. London EC2Y 5AU. Alternatively email the Atlas Administration Team at HOP@atlasmastertrust.co.uk . All Rights Reserved. Please do not send post to M&S offices at Waterside House or Salford Quays. If you have a general enquiry about your Pfizer pension, or would like to give feedback on the website, please complete the form opposite. Sheffield, S4 7TL Please read the legal information for more details. A sub-committee of the Management and Governance Committee considers all Formal Complaint Forms which are completed and returned to the Trustee Executive Team. In the event you wish to get in contact with the Scheme you can contact the Pensions Administrators using the information provided below: EE Pension Scheme (DB Section) Capita PO Box 555 Stead House Darlington DL1 9YT. Civil Service Pensions. Darlington 2023 M&S Pension Trust. If there are any differences between the trust deed and rules from time to time in force and this website, the trust deed and rules will apply. Capita Chief Executive Officer, Jon Lewis, has announced Capita plc's Full Year Results 2022. . Unilever reserves the right to end your employers participation in any section of the Fund and, with the Trustees agreement, to make changes to the Fund. I consent to receiving marketing and sales communications from Capita and its subsidiaries, Customers are demanding that their banks go greener. Answers to key shareholding questions as well as related forms and booklets are available via the shareholder portal help centre. Email and phone number for pensioners of BAE Systems Pension Scheme (excluding 2000 Plan Benefits, Alvis Benefits and SIPS Benefits): farnborough.pensions@equiniti.com Tel: 0800 917 9568 (if calling from overseas: +44 (0)121 415 0891) . The sub-committee will normally give its decision and an explanation in writing within two months. 0800 077 8250 Click on the "Chat with us" button to get started. Please be aware that if we lose contact with you whilst youre receiving your pension we may have to suspend pension payments until we regain contact with you. Phone. Follow . HR Services EMEA Capita 145 Morrison Street Edinburgh United Kingdom EH3 8FJ Email address: HRServicesEMEA@morganstanley.com Telephone number: +44 (0)207 425 7575 If you're a member of the Plans, My Pension allows you to view your pension savings online. General enquiries 0300 123 6666 Calling from overseas +44 1903 835902 Pension Portal queries +44 300 790 0590 Post Civil Service Pensions PO Box 2017 Liverpool L69 2BU Help registering for the Pension Portal Phone: 0800 028 0051 If calling from overseas, please dial: +44 (0)1473 622 307 E-mail: unileverpensionsteam@capita.co.uk Fidelity & PlanViewer If you have a question about your Investing plan benefits, please contact the Fidelity Pensions Service Centre: Phone: 0800 3 68 68 68 E-mail: service.centre@fil.com If you have any queries about the Plan you should contact the Experian Pensions team at Capita who should be able to help you with any questions about the Plan. If you need information about your pension entitlement or you need to notify a change of status or address, please contact: Refinitiv Member Services Centre. United Kingdom. Contact details. RPF Fund Secretary Get started on your free personalized rate quote by first giving a few basics. If you would like to write to the Pensions Administration Team, Trustee Board or send important documents or completed paperwork please use the address below: The M&S Pension Scheme Capita is a member of the Prompt Payment Code (PPC Small Business Commissioner) and we need to report on the number of payments we make within agreed terms. Capita Pensions Solutions Limited London, England. You can call us between 8am and 8pm, Monday to Friday. PO Box 420 The content of this page is determined by the trustees. Quick Links. Pensions helpline (Freephone): 0800 328 4233, PO Box 555, Stead House Please check with the Unilever Pensions Team if any special arrangements apply to you. 0808 178 8114 (England and Wales) 0808 178 8115 (Welsh line) Textphone If you have speech or hearing difficulties, you can contact us by textphone on 0289 032 9675. Phone 01227 773 911. The Pension Administration Team can resolve most issues relating to your membership of the Scheme. Please have your employee number or pension membership number to hand to help us quickly find your details. Refinitiv Member Services Centre If you want to get in touch by writing to us or calling, you can contact the Pensions Administration Team using the details below. Please quote your full name, date of birth and either your National Insurance number or membership number when contacting us. 25% of it would be tax free, and the rest is taxed as earnings (i.e. Capita is a consulting, transformation and digital services business. Welcome to Atlas - helping you build your financial future If you still need to contact us, you can do so by the following methods. Current and new employees are automatically enrolled into theG4S Personal Pension Plan. Please ensure that you have your pension reference number or your National Insurance number ready when contacting Capita. Get in touch 1 For further help and information, contact the Pensions Service Centre: Group 14 pensions.helpline@royalmail.com Stroke 1 0345 603 0043Mon to Fri, 8.30am to 5.00pm Fill 1 Pensions Service Centre,PO Box 5863, SHEFFIELD, S98 6AB For questions about RMSPSbenefits visit Capita at: royalmailsps.co.uk If you wish to make a complaint in relation to your pension [] Select 'Chat with us' or the blue circle in the bottom right of the page. Capita appointed by Department for Education to support schools and Multi Academy Trusts (MATs) implement flexible working, Get in touch about our services and solutions. The content of this page is determined by the trustee. Cookies are files stored in your browser and are used by most websites to help personalise your web experience. Contact the Plan administrators if you have any questions, either about the Plan or your own benefits. Here are the most commonly asked for details. You contact us by any of the contact methods above or use the dedicated channels listed below: Send an email to complaints@capita-pip.co.uk or youcan write to us at: PIP Complaints, PO Box 325, Darlington, DL1 9PH. Some members benefits and options may be subject to certain special arrangements, which are not described on this website. Someone else may call for you, but they will need to have your National Insurance number. You have the right to refer your complaint to the Pensions Ombudsman free of charge. Contact number. Company number 02260524. If you are a British Sign Language user, click here to contact us using our video relay service. pensions@bp.com or use our contact form. Hartlink Online is a service provided by Capita Pension Solutions Ltd (part of Capita plc). You will need your user ID and password to log in to PlanViewer. It does not go into as much detail as the legal document governing the Unilever UK Pension Fund its 'trust deed and rules'. We are using cookies to give you the best experience on our Site. I work at Unilever, joined the company before 1 October 2021, and am building up benefits in the Fund, I've built up benefits in the Fund, but have since opted out or left Unilever, This website is not right for you. Are you looking for contact details where Capita provides a service to you as an individual? Defined Benefit - where trustees of your final salary scheme have moved your pension to Just. Other pension queries If your query is about any other UK or ROI pension scheme, please contact DCpensions@diageo.com Contact details. Capita PO Box 555. Or write to us at: Pfizer Pension Arrangement Capita PO Box 555 Stead House Darlington DL1 9YT. Which of our solutions can we help with? Or chat with us by clicking on the "Chat with Us" button. We may make contact with you by telephone to confirm your request. Canary Wharf, Capita has been awarded a new contract to deliver a programme for culture change and promote flexible working practices in English schools. What do I need to think about for my retirement? Please tell us if you are unhappy with any part of our service so we can try to put it right. +44 (0) 114 273 8397 Contact details. However, there is a formal procedure in place, called the Internal Dispute Resolution Procedure (IDRP), if theyre unable to resolve your complaint and you would like to escalate the issue to the Trustee. DL1 9YT. www.moneyhelper.org.uk/en/contact-us/pensions-guidance. Capita is a consulting, transformation and digital services business. Calls to 0800 numbers are free from the UK. CAPITA PENSION SOLUTIONS LIMITED. Aternatively, you can email us, the pensions team at: pfizerpensions@capita.co.uk. We are using cookies to give you the best experience on our site. Capita has been the provider of the scheme, which is one of the largest public sector pension schemes in the UK, for more than 20 years. Your enquiry will be forwarded to the Scheme Administrators. You can email our team directly on:contactus@capita-pip.co.uk. Darlington Rocketreach finds email, phone & social media for 450M+ professionals. EC2V 7NQ. It is the quickest and easiest way to update your personal details or let us know of changes to circumstances. You can contact us quickly and easily via our online enquiry form. Capita Pension Solutions. For all communications you should quote your member number, NI number or date of birth. Please note this is due to increase to age 57 from 2028. Post: Experian Retirement Savings Plan Capita PO Box 555 Stead House . 2 London Wall Place Get 5 free searches. Alternatively, you can get in touch with our careers team using the following contact form below.