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Each systems board will make the final decision on base rates, as well as usage rates and fees. A: Yes, under Chapter 13 of the Texas Water Code you must provide service to the applicant if the location of the request for service lies within your certificated service area and your utility is privately owned or a nonprofit water supply corporation. Both of these sections clearly state that an owner of the property to be served is the only person qualified to be a WSC member and that the meter has to be installed on the property designated to be served. Do I need to calibrate the meter? 374 0 obj e. The Corporation shall require each Member to have a cutoff valve within 2 feet of the meter on the Members side of the meter for purposes of isolating the Members service pipeline and plumbing facilities from the Corporations water pressure. First, the customer must supply the system a final plat showing the intended use and ultimate development of the property to be served. Q. <81> <81> <2022> I have visited several systems who have purchased AMR meters that are compatible with the AMI meters. Even a temporary hose hook-up is prohibited since that is a violation of the conditions found in your customer service application and agreement. Most manufacturers suggest straight runs of pipe ahead of and following a master meter. /Supplement 0 begincmap We really need to understand the regulations and what action we need to take prior to approaching either business. <88> <88> <02C6> Section 290.38 defines a connection as "a single-family residential unit or each commercial or industrial establishment to which drinking water is supplied from the system." Including this language in a notification letter to all utility customers will help explain why the system is requiring a change for existing multiple connections. A: If your board has adopted the basic TRWA Sample Tariff language, then the meter costs and impact fee should stay with the property on which the meter was initially installed. How do you protect the integrity of the system when you do not know the background or intent of the person performing the volunteer work? U0!_bU2S'vB9{h7UM;y>F]6]>_]I;j]R_}I/l 0000001388 00000 n <20> <7E> <0020> Q: We have been made aware of a customer who has installed an inline booster pump on their side of the meter. =4$y]/%(%DL Some systems opt to offer discounts to customers that have multiple connections or to waive impact or other front-end capital improvement fees. :RA%_Xo($N4jKA$iH~5]_]_W_4_'MAzcbhS Gj,+ NPt%TJMvM'B!41F"#4_M}:C?o_o_Z__^_,bD-CF`s;7Qfdcq12FnfhPM4w*`Rthj7v>N2nAqNtF?ON~kEWTB}WLO'?~_Kjjv?ijpU5l%.^=8I>5jtLd%-A^XABL4"?DDDD~~/a?i{`TG{`_+IW21 ffy./HZU"L3FRCa;5.Z qa?C$;VY!v +rxO%}^F'dvwtkV~JW_k#Nq|o|!mm+DcWS62q}9jQi|:{MT'^K{Ul%kr#x~jBXDvK{!ZoI";NaZa4?AWuAR#kM4Nh0Ai#'A"""!D~" }~},Tv;R*2@YDxw4& f0OeqXYDtc/DCXt(P 4(A|;Z /CIDSystemInfo <80> <80> <20AC> In many cases, system staff were simply too timid to enforce their own policies relating to meter locations if a customer raised their voice, said they would sue the system, or used an intimidating attitude. <95> <95> <2022> -tjOXWIR-9L#|qAH)=ya[AXO>_u 9U]](M:?`^V a/X`jsV60;aC}18Y_{/c%nmVlf.0FVL described above, SWWC currently supplies water to at least 5,465 active LUEs (i.e., single-2 Living Unit Equivalents (LUEs). We think this might turn into a public relations problem. begincmap /CMapType 2 def Your board should look at all the different access related issues at customer locations and define in your tariff what the system considers to be reasonable access to the meters. The NSF 60 standard is for chemicals used in a water system. A reason for rate training is so the board can justify the base and gallonage charges to all ratepayer classifications and also to TCEQ in case the rate is appealed. endcodespacerange <9B> <9B> <203A> As for the TCEQ 290 rules, master meters are to be calibrated for groundwater systems once every 3 years and surface water meters every year. After getting this proof of ownership, the system should at least check the countys tax rolls and property tax maps to see whose name is listed for that property. Our engineers say the only way we can meet TCEQ standards for water distribution if we add the meter is with a six-inch line extension. Published February/March 2021 (Issue 1 of Quench). The system needs to be aware of the potential liability issues with such an arrangement and should contact the systems insurance provider to find out what, if anything, would be covered if the person is injured while reading meters or causes an accident or damages some customers property. 0000006201 00000 n The systems and engineers said that if these old dormant tap locations wanted to be re-serviced and if upgrades were required, the present landowners where service had previously existed would have to pay for those upgrades. Others were due to leaks grounding out meters. Duplexes and triplexes are sufficiently similar to single family homes so that a duplex equals twice the ERU . The normal benefit to the applicant and the system is that the applicant/landowner can design their own water system within their property and not have to worry about multiple meters and which service lines goes to which office or trailer space. trailer (2) Active connection, as used in this section, means a lot or . Now the member wants the water meter moved to a different property about 100 yards from its original location. /Registry (Times-RomanOPBaseFont0) 0000001086 00000 n A: The TRWA Sample Tariff states that a meter is to be set on the property designed to receive service and the owner of the property has to be the member of the corporation. 0000006249 00000 n What options do we have to address this issue? If a system has a trailer park, RV park, apartments, and so on being served by one meter, the TCEQ doesnt count it as one connection but either counts the number of spaces being served or calculates the capacity needed by size of meter. The customer does not own the meter just like the customer doesnt own the electric meter or gas meter, even though they have to pay all costs for these other metering devices to be installed. Would a hose running across the potential users property, across the alleyway, and across about 10 feet of the members property be allowed? Present Ave. Daily Flow (B 6 + B 7 ) Single family - include all single family homes, mobile homes and seasonal dwellings in this category. There may be limitations that prevent using the meter when there is an outside water ban or other drought measures are in place. As it relates to the propertys location within or outside of a city, or its participation in any government-assisted or subsidized housing programs, it will be the owners responsibility to notify any necessary authorities of the new source of water, if required, since the system is merely supplying potable water to the property from a master meter. 0000005203 00000 n They summarized that because there had been a meter at that location, the new applicant should not be responsible to pay for upgrades to the water mains because of new customers being added at other locations along that same water main. 0 Our service agreement states that we only allow one dwelling per connection. A 6 inch line, according to the TCEQ Chapter 290 Rules, can serve up to 250 connections. {Y 9w,r, 6Q@4Og)nF9c"|A""?__ovt^o_dM`L2,s54#Pj0 Furthermore, Section 290.44(d)(4) states that, each community public water system shall provide accurate metering devices at each residential, commercial, or industrial service connection for the accumulation of water usage data. Section 290.38 defines a connection as a single-family residential unit or each commercial or industrial establishment to which drinking water is supplied from the system. Including this language in a notification letter to all utility customers will help explain why the system is requiring a change for existing multiple connections. This is a hard line for systems to take, but otherwise you are operating on an honor system in which the applicant has little incentive to uphold his or her end of the bargain. Institutional 4. 0 Ive also not heard of a system providing a water commercial permit. Use of the word commercial by a water system is typically a reference indicating that it is non-standard service and not a regular residential service location. Section E allows for disconnection without notice when a known dangerous or hazardous condition exists for which service may remain disconnected for as long as the condition exists, including but not limited to a public health nuisance as defined in Texas Health and Safety Code Sections 341.011 or 343.011. The Members use of the Corporations curb stop or other similar valve for such purposes is prohibited. /CMapName /Helvetica-ObliqueOPBaseFont5 def /CMapType 2 def 12 dict begin The most immediate issue to address is the potential health hazard caused by the loss of pressure when the booster pump kicks on. Since the two businesses have separated and are no longer on the same property, then the convenience store is diverting water to another property, which constitutes an illegal connection or transfer of water from one property to another. Master District that constitutes an Equivalent Single Family Connection, which amount may be changed from time to time. We have some meter boxes that do not have a meter as they were either pulled for non-payment or the owner requested them to be removed. A: We get this question from time to time, and the answer as to whether you should have one master meter for each apartment building or one meter per individual apartment is it depends. In general, the Public Utility Commissions (PUC) rules first want separate meters for each unit so each individual users water usage can be measured accurately. The sample tariff also allows service to be disconnected, after notice, if access is denied for three consecutive months. %OEG+HqH\9-:Y2=Ht),h1#d W% `9B-eR+0 <93> <94> <201C> <88> <88> <02C6> The best way to verify whether a customer has a prohibited second connection is by performing a new customer service inspection (CSI). The extra 15 percent capacity is supposed to be maintained by the system (not paid for by the new customer), but the system may require applicants requesting service to pay for some of the system upgrades that will be used by that applicant. Going back to my earlier example, if a current customer wanted a new meter placed at the end of a road a 1/2 mile past the end of the existing water line, that new customer should pay their costs for extending that line and not have that cost be paid for by the rest of the members. %PDF-1.3 % We have been mostly going by the word of individual landowners, which has recently resulted in us finding out that some of our meters were not correctly located. 8P_zz[__z-os%DtGDrJb"" )A Even if the customer would only need standard service, TRWAs Sample Tariff includes the requirement that the property of the applicant/ member shall be inspected to ensure compliance with state required Minimum Acceptable Operating Practices for Public Drinking Water Systems as promulgated by the Texas Commission on Environmental Quality (TCEQ) or successor agency. /CIDInit /ProcSet findresource begin If the WSC has an easement properly filed at the courthouse for every line and meter, the new property owner cant make the system move the meter. Hopefully this will help address the customers concerns. both the commission's central office, located at 12100 Park 35 Circle, Building C, 1st Floor, Austin, Texas 78753, (512) 239-2545 and at the applicable regional office listed as follows. <89> <89> <2030> There are many different types and uses of wells. 0000000903 00000 n Also, since the lead ban was in effect when the units were constructed in 2006, the CSI inspector should use swabs to test the plumbing for led. R02 includes a pool and lawn and landscape irrigation of the lot as long as there is no separate irrigation meter. <86> <87> <2020> Unless a local governmental authority requires otherwise, or unless otherwise established, an ESFC is defined as 360 gallons per day for average water usage and 300 gpd for average wastewater return flow. or ESFC- shall mean the amount of capacity allocated to a commercial customer expressed in terms of the amount of capacity used by a single-family residence, as determined by the volume and type of wastewater discharge. u6hhOk\GhExG-GMYsjYQC\+8*w}ap|B"[C>B\`y[%s*H X[S.3Sj_S\Z'e5TsAd D>~/mOJ>hnm={^hcb(T-C2bm4M"#Zg7;qqFY(kG1jCA XZ0SRpnNN7aQR7.LX*VAT\pPx(aPs Q: A current member of our WSC has asked for a second meter on their property. For example, the provisions of TRWAs Sample Tariff regarding non-standard service include the requirement that the corporation approve the design requirements of the applicants required facilities prior to initiation of a non-standard service contract. This saves the systems from having to maintain multiple meters and make multiple service trips to disconnect and reconnect individual rental property meters, allows for a single water bill to be mailed, and saves the property owner money by not requiring them to maintain multiple lines across their property. However, if your homeowner needs a 1" or larger meter, then the requirements for non-standard service as outlined in Section F. of the TRWA Sample Tariff would apply, including an engineering study for each oversized meter. trailer <91> <92> <2018> Sometimes multiple lines from multiple meters can become a maintenance nightmare because all the lines, meters and valves look the same. 0000000015 00000 n The customer says there is a gate at the back of his property (more than 500 feet away). How do we determine base rates for 2- or 3-inch meters? ]BA Y,bps`>x/@HnqXNZ1yek5Fq8:^bV_W =.*'&0Y5E4oUpcbT6P,SkV/ lliF7LEM]AgDtC,a]oaF![Oi0 qy}>XPN&:VYCp>F0 " A particular manufacturer is selling a pretty good meter, but it is not certified and before I invest a lot of money into their radio read system I need someone to answer this question. We would like to have the chain restaurant apply for and install a meter since the convenience store has a meter and active account. I told her that was incorrect and that I would mail her the documentation to prove it. <8B> <8B> <2039> We had the owner submit a feasibility study and it shows that we can support them. There is no requirement where a WSC can request the landowner to be registered as a business. During these discussions, we talked about vacant and dormant taps to see how the agency would rule on a cost of service appeal if the system were to remove these dead taps to free up system capacity for other applicants along that water main. Save. Example: A 20-space trailer park with a 2-inch meter has been evaluated by some TCEQ inspectors to be the actual number of trailer spaces available. Climb the tank and use a steel measuring tape to measure the height of water in the tank to the manway. Therefore, existing customers have been paying for extra capacity for many years and these new customers are being asked to provide a portion of the cost associated with the capacity they will be using. One of these meters is on a 1"water main line and the other meter on a 1 1/2 water main line. endbfrange What a system considers to be reasonable access may vary. Q: Our system has been asked to serve two quadplexes that were until recently supplied by wells that no longer produce water. Q: Our local WSC is planning to implement a policy in order to comply with the one meter per residence rule. Also do you have any recommendations for a particular meter read system? If they want service at a new location, they must purchase another membership and meter tap, and comply with all the new service application procedures. The one meter per residence just means that a customer can't have two or more residences or businesses on a single meter. <93> <94> <201C> <00> Most of the re-reads were because the brand of meters the system had installed used exterior-mounted antennas, which were susceptible to a variety of hazards, such as gophers, dogs or lawn mowers. Next, the utility should contact the systems engineer to obtain a study showing how the number and location of the different dwellings are situated on the tract of land. A: TRWA does not make recommendations for rates, but we do provide rate calculation training so that a system can set proper rates that are equitable to all customers. D/^&H CMapName currentdict /CMap defineresource pop If it is a single tract of land and the plumbing to each of these eight units is all combined into one common line, then a master meter would probably be the better option for this applicant. For Tract 2, the engineer assumed 24 equivalent single family connections, and a meter connection count will be four. It doesnt matter whether the extra capacity is used to supply brand new customers who have never had service or to existing customers seeking an additional meter. The original member will pay all costs associated with a new meter installation as if they were a new customer, since they are a new customer at this new location. The wait times at the transit Schengen passport control might be a bit longer but probably not since the border police seems to be managing staff levels. The defined area is depicted in Appendix 1. <85> <85> <2026> In the case of choosing a meter read system, we suggest that the meter supplier provide you with a list of systems that uses their meters so your system can check out the pros and cons with other systems that are using the meters. endstream endobj 382 0 obj <>stream * 04dOvZ% y;a p^u N&?FqCe6MoA Texas Water Code Sec. 0000001312 00000 n <7F> <7F> <2022> %%EOF The WSC board can amend the water rates at any board meeting where rate adjustments are posted as an agenda item for action. An eight-inch (8") water main will generally be required to distribute water and provide fire protection within the multi-family district provided that the water main does not exceed 600 feet in length or serve more than two Not all the time, but it is usually pretty accurate unless another deed or court decree has been issued since the countys records were last updated. All the meters or at least the material data sheets should state that the materials used to manufacture the meters meet NSF 61. <9B> <9B> <203A> This is referred to in Section C under the definition of member and proof of ownership, and again in Section E under Rules and Regulations. The corporation will disconnect without notice if the member refuses to allow access for the purpose of confirming the existence of such condition and/or removing the dangerous or hazardous condition (30 TAC 290.46(i) and 290.46(j)).