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So the issue is not with TIDAL. For a reference test, I installed iheart Radio, played a radio station and turned off the screen. Copyright 1995-2023 All Rights Reserved. Otherwise, Win 7 will turn off sound because it senses no speakers. Music stops playing when screen is off Galaxy S10 Music stops playing when screen is off Galaxy S10 Plus. I did also just do the 4.8 firmware update when I signed back on with TIDAL. Get Guiding Tech articles delivered to your inbox. Why are physically impossible and logically impossible concepts considered separate in terms of probability? Tidal stops playing at random times when screen is off on Samsung Galaxy S20. Please keep in mind that this will remove any content you've downloaded and will need to be downloaded again: If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. As long as you unlock the phone and keep the screen always on, the music will keep playing. Find out what are lock screen stories and how to use them from the next link. Is there a permanent fix to this nuisance? Environment: I usually play music I have downloaded and have Tidal in offline mode in the car. You do not have permission to remove this product association. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen. Does your laptop have a power indicator where you could check that? Change your TIDAL password in the TIDAL App, and logging into TIDAL on Naim App with this fresh password. I just did a factory reset before you replied, so well see if that fixes things (testing it now). All Rights Reserved. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Find the correct name of built-in apps. Remote desktop wake-up will ruin this because I am not there to turn on the powered-off monitor. So I figured out why bubble was playing the same track over and over, just had to enable gapless. If luck is on your side, the issue could be a one-time problem. Just TIDAL. Minimising the environmental effects of my dyson brain. Create an account to follow your favorite communities and start taking part in conversations. Learn more about Stack Overflow the company, and our products. Siri not recognizing your voice and not playing music from Apple Music can lead to an undesirable experience. I only have these issues with TIDAL, as mentioned, Spotify and streaming flacs from within my network are rock solid. Galaxy Tab S6 Lite screen has yellow tint. Spotify has a store version now, but still doesn't support CS. Sounds like you should log a call with Naim support then. Mehvish is a computer engineer by degree. Press the Volume down key several times to highlight 'wipe data / factory reset'. any proposed solutions on the community forums. You will. We know it's important to be able to listen to music with a locked screen; we'd like to help. 1-800-MY-APPLE, or, How to force an app to close on your iPhone, iPad, or iPod touch, Sales and Let's face it, Apple Maps is not the most popular navigation app out there. When an apps sleeping mode is active, it prevents the app from running in the background. I have to either unlock the phone or open it and it resumes. Tidal stops playing at random times when screen is off on Samsung Galaxy S20 When I am playing Tidal on my phone through an ifi Hip Dac ( https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. I have reached out to them as well to see if they have a fix. Yaaasss!! How to stop Windows 10 muting audio playback when screen turns off, disable so-called 'connected standby' in your registry, has apparently been around for quite a while already, How Intuit democratizes AI development across teams through reusability. Why is my Apple music stop play music when my iPhone XR is closed or "sleeping"? I understand the benefits of connected standby, but most people still use a lot of desktop apps that have no store versions to replace them with. At times, the problem could be with your audio or music app. Is there a way to make sure Tidal keeps playing no matter what other apps I open? Turn off Power saving by tapping the switch. The built-in blue light filter uses a feature of Samsung's advanced image processor to filter the screen with minimal impact on performance and battery. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your I have rebooted my network, and android devices several times in trying to troubleshoot this issue. judysings, call Then tap on Sleeping apps and remove the troubling app if its added there. Whats the grammar of "For those whose stories they are"? 2023 Guiding Tech Media. I should have probably also mentioned my 272 is hardwired via ethernet and my devices are on a WiFi6 network. seems like some people had this problem a while ago, but nothing super recent. Same issue still persists as with TIDAL, the music stopped playing after 1.5 hours even though the playlist loaded was 24 hours worth of music. The bug also happens while plugged into USB power or running off the phone battery. Most issues were resolved with a factory reset. If battery optimization is enabled for the problematic app, it might also be the cause of music not playing usually. Is there a trick to get TIDAL to work properly when using the Naim app? I feel like they should have fixed it by now if the issue is actually due to a large influx of new users. Fast, easy checkout with Shop Samsung App. Tap and hold the Tidal icon on your home screen. A place where magic is studied and practiced? Microsoft Lifts Windows 10 Version 1903 Upgrade Block On Surface Book 2 Devices,, Fix: Google Drive Not Playing Videos 'There was a problem playing this video'. This issue doesn't happen while using other streaming platforms such as ytube music. Are there tables of wastage rates for different fruit and veg? Hopefully, my information will also apply to Win 10. So first test run after a factory reset, It played approx 2 hours, 45 mins of a 7 hour playlist before stopping. Also, learn how to update Google Play Services manually. I can go a whole drive without having this issue, or this issue can happen several times on one drive. Trying to understand how to get this basic Fourier Series. If you tap the phone gently to reveal the fingerprint sensor on the black screen, the music will resume playing for roughly 6 seconds and then auto pause again as the screen goes back to black. Select "change advanced power settings" on the page that opens. ", Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch. I assume they're overwhelmed with all of us converts. Factory reset your 272 - recommended after the Firmware 4.8 update if youre experiencing any issues, Log out of TIDAL in the Naim App and back in again, Still no better? 10-02-2019 Fix: Music Stops Playing When Screen Turns Off On Surface. Step 2: Tap on your app. To check and verify the setting, follow these steps: Step 1: Open Settings on your phone and go to Apps. Windows should honour traditional sleep prevention technologies, as well as support connected standby. In response to TIDAL itself: I guess I should have titled this post better (which I have now changed). I got that problem but it was because my mail wasnt verified. 05:35 AM 10-02-2019 Asking for help, clarification, or responding to other answers. But MS seems to have decided they want to go 'the apple way' :-) But for me, the 'blank screensaver' works - apparently, you can even configure screensavers to show the lockscreen when 'woken'. Select ' Clear Cache ' on the new screen. Wed appreciate your feedback to help us improve the article: Thank you! I was playing some mp3s with Equalizer Plus in my car, using the aux cable. It has no issues streaming from its own app, ever. When my Win 7 PC goes to sleep (or put to sleep by me), I can power off the monitor (with built-in speakers). r/TIdaL Tidal disappears after some minutes of inactivity from Android's Media Control notification (other apps like Pocket Casts or Spotify don't) r/TIdaL Tidal randomly stops playing when app isn't open (iOS) I am however still having 1 unresolved issue. Spotify will stop playing the track as soon as I leave the app (regardless of how I leave it), and refuses to play unless I'm in the application. Press the ' App Info ' option. Apple and Spotify work quite smoothly, though. How to Fix 'Discord Stops Working in Game' Error on Windows. If you preorder a special airline meal (e.g. And as for roon, if it is a solution to this issue, I will most certainly find a way to make it work with my 272. I dont have this issue when streaming radio, upnp or Spotify connect. Since owning my 272 I have only been using upnp and Spotify Connect and it has been working perfectly, never had a single issue. TapDelete. Awesome!! If you want to make sure that your Surface does not stop playing music (or video) when its screen turns off, the following are the two most effective methods that you can use to do so: Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. 1 Like Kryptos January 20, 2022, 10:27am #4 Its optional, but it will help us improve further , If youd like to get individual help from our Customer Support team, follow the steps on the. Because the 272 doesnt have native Roon support you also need to deal with this, which can be done in software but the easiest solution is probably to buy a Sonore UPnP bridge from Smallgreencomputer for about 200. It is available in the Google Play store. in, I found different settings for fixing this problem, Setttings > Apps > 3 dot menu > Special Access > Optimise Battery Usage. yj wo In the TIDALapp, open the "Now Playing" screenwhile playinga song. Locking your Microsoft Surface is an excellent alternative to putting it to sleep. Shit will get better but we kinda gotta rough it out for the future, imo. Jul 1, 2020 7:24 PM in response to azjules. It should never do this, and just keep playing until I stop it. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. Copyright 1995-2023 SAMSUNG All Rights Reserved. I have no other apps opened and nothing new installed. Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. I have a similar situation, Tidal rarely has outages, unless you havent paid the ISP bill? When it happens I have to press the power button and play resumes from where on the track it stopped.. Issue two Im not sure on - copying in @tomvamos for reference. Restart your phone and see if it works normally. For such a user, abrupt stopping of music would be an awful experience. Turn off Battery Optimization If battery. Completely power down your Android device and back up again. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. The other possibility is that the phone automatically decided to single out my music app for battery use since I use it a lot and decided that it would be best to "optimize" my music app by shutting it off when the screen is off! Audio via DisplayPort - How do I keep it going when Windows 10 turns the display off? The name of the app is Equalizer Plus. I have updated software, turned the phone off and on but still the problem!! Tap on the Change plan settings option located to the right of the power plan your surface is using. Hope that works for you even if it isnt a solution. in, 04-08-2020 The app needs to have access to the background data for proper functioning. Use Daily Board when charging your Galaxy tablet, Set up Daily Board Daily Board makes things a lot more interesting when your tablet is charging. Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. I had something similar on my OnePlus 8 Pro and had to enable "Do not restrict background activity" for the Tidal App. Press J to jump to the feed. I had been using it for years prior. You can choose which apps will still run even when Data saver is on. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. Anyone else have this problem? Perhaps its not just turning the screen off but going to sleep mode. If it isn', A Screen Overlay error appears on Samsung phone or tablet. If the factory reset doesnt help, next I will log out/in of TIDAL via naim app &/or reset my TIDAL passwd and as per your tips. Step 3: Tap on Battery. Tidal is a music streaming service. in, 07-20-2019 Why do small African island nations perform better than African continental nations, considering democracy and human development? This is really really annoying and makes the ultrabook useless for hearing music. Several Samsung Galaxy phone users have reported that uninstalling the Samsung Smart Switch app from their phone fixed the random music stopping issue. Find out how to reset app preferences and what happens after resetting app preferences. Music also stops when the screen sleeps automatically after a few seconds the phone is put down on the table. The ultimately desired solution, of course, would be for Spotify to support this connected standby mode. Welcome to the Apple Support Communities! captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I tried closing all apps. To lock your Microsoft Surface, you need to: Tap on your account picture in the top left corner of the Start Menu. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. You can download Restoro by clicking the Download button below. Step 1: Open Settings and go to Device Care. how to update Google Play Services manually, 7 Best Ways to Fix S Pen Not Working on Samsung Galaxy Devices, 3 Ways to Privately Share Photos with Instagram Users. No need to close it all down and restart. This largely happens largely due to two reasons:These devices automatically kill apps running in the background to free up more space in RAM.Customised battery profiles on these devic. To be fair, Qobuz and deezer aren't a whole lot better for me on CarPlay. This only happens with TIDAL as I ran a playlist from UPNP last evening for around 5 - 6 hours, no issues. Email as a contact option was discontinued as of April 3rd, 2019. usually this is solved by turning the phone off and on, but today nothing is working. Theres no harm in trying the same. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. in, 05-09-2019 03-22-2019 We understand that if you lock the screen on your iPhone music will stop playing. I only noticed this since I upgrade to iOS15. Press question mark to learn the rest of the keyboard shortcuts. The MacBook will stay out of sleep mode and the music will continue to play as long as the AC adapter . The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Please take our brief survey. TIDAL is rock solid. For that, follow these steps: Step 1: Open Settings on your phone and tap on Lock Screen. But the bug is always there and always reproducible. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Sometimes, it kicks me right out of the app while trying to get it to play a TIDAL playlist. I have the paid, full version of Equalizer Plus and it worked great on my old Galaxy S7. When it happens I have to press the power button and play resumes from where on the track it stopped.. 04:09 PM The 1st gen Naim streamers were always susceptible to dropouts with Tidal due to their very small buffers which were only really designed for local streaming rather than web streaming where latency can be an issue. Tidal is a 100% community-driven subreddit. If the problem is limited to a single app such as Spotify, Google Play Music, etc., you should take a look at the apps battery settings. Randomly, it will just stop playing in the middle of a song. I will go back to trying to figure out the naim app, which should work in the first place. I believe that the first one is the most important one, but I also modified the second. Or on an iPhone 8 or earlier, press the Home button. Note: Daily Board will not work if the tablet is not plugged into a charger. So I disabled that and now it works great again!!! ) in. The sound quality is amazing, but after about 2 mins, the player pauses and stays paused until you turn the screen on again. My issue is a bit different. Thanks to the steps listed above, doing so will cause the Surfaces screen to turn off but the tablet will not go into Sleep mode. Recently updated phone to iOS 8.1, noticed this problem today. My network itself is rock solid. This works in most cases, where the issue is originated due to a system corruption. I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. Looked through the forums. Screen Overlay is a function that allows apps to appear on the top of other apps. Apple Music Not Playing Downloaded Songs: Try These 8 Fixes, 9 Best Fixes for Apple Music Not Playing Next Song on iPhone. Volume lowers down automatically on windows 8 when monitor shuts off. That wont delete any data from your phone. The video player automatically scales down to a corner of your screen allowing you to watch a video and work with other appssimultaneously (until you disabled the option in the System Settings of your device). Why is this sentence from The Great Gatsby grammatical? Meaning, the activities will resume when its out of sleep. Step 3: Disable the toggle next to Put unused apps to sleep. Same problem with my nd5xs. Tip: Refer to our guide to check if an app needs an update on Android or iPhone. So the next time you want to make sure that the Surface does not stop playing your music when its screen turns off, simply wait for the amount of time you have set for its screen to turn off instead of hitting the tablets Power button. Search for the app. We are not officially endorsed by nor affiliated with Tidal. Samsung accounts now require two-step verification which adds extra security steps when you need to sign in. It should never do this, and just keep playing until I stop it. Can Martian regolith be easily melted with microwaves? Apple may provide or recommend responses as a possible solution based on the information In my case, turning off the lock screen widget fixed the issue instantly. Step 3: Turn off the toggle next to Music. I installed BubbleUPNP from Google Play on my Android smartphone and control Tidal playback from it. 09:19 AM Fortunately, the issue is easy to fix. directly to audio files on your phone, you'll need to update your sleeping apps settings to prevent this from happening. vegan) just to try it, does this inconvenience the caterers and staff? Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Her love for Android and gadgets made her develop the first Android app for Kashmir. Or on an iPhone 8 or earlier, press the Home button. When I switch back to the Tidal app and try to hit play, it just sits there with the spinning wheel. A forum where Apple customers help each other with their products. If you use other store apps, such as Pdcasts Beta, audio will continue to playback when the screen turns off, Spotify and other desktop apps stop audio at that time, Yes I came to the same conclusion some time ago myself. How to Add Multiple Stops in Apple Maps on iPhone, iPad, and Mac. Yes, certainly worth trying to get to the bottom of any networking issues before you try Roon. Wired headphone plugged with the Thunderbolt to headphone jack dongle Apple disclaims any and all liability for the acts,