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Toilets also dirty. both Costa and Starbucks are better! A white coffee called a flat white, tasteless cakes. AVOID AT ALL COSTS!!!! The breakfast bagel was so hard I couldn't bite into it. Purchased 3 breakfast meals and 3 donuts to take away. Find directions and contact info, read reviews and browse photos on their 411 business listing. Staff don't know what they are doing, turnaround is massive. Had to leave and find somewhere else to get breakfast, My Son decide we would go into Tim Hortons on Renfrew Road in Paisley, we arrived at 8pm the restaurant was actually blocked off with chairs although it was open till midnight. We pulled up and it looked deserted (first red flag), we then went inside,waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. Area for refuse & sugar/cutlery dispensing disgusting. Easy access to the motorway too. I do not live near the Tim Hortons Grays location, so am unable to go back, as I live in Dagenham and it is about an 25min drive without traffic.I am very disappointed as this has never happened before. No one responds to email complaints - Drive through - Incorrect order from Tim Hortons (refund request). They should take it into account. Wont be back!, We were not asked to fill in the track and trace, there was no toilet paper in the disabled loo. Are you sure you want to delete this answer? Making our communities better places to live in. Staff don't know what they are doing, turnaround is massive. Staff are clearly poorly trained and very bad at what they do. Note: your question will be posted publicly on the Questions & Answers page. So horrible food and rude service. When I went back to the counter to explain. I took it out and struggled to break it. Scotland is a country where it rains A LOT, and it's COLD. Its not just a place to work, its a place to meet your neighbors. I can't understand how at this point they continue to not let us in without our pets. incoherent, when the streets and surroundings of the store, even in the same store, people leave everything so dirty. Have now heard from from staff that there is no care taken to keep vegetarian/vegan food separate from the meat so will never eat from this company again, knowing that Ive probably consumedMore, Ordered two ice drinks but forgot to say no whip cream been hunting for a number to call and change but there seems to be none what restaurant doesnt have a contact number very silly, Breakfast stop off at drive thru on my day off. You have been warned.More, This branch of Tims is well located on Renfrew Rd. The service area had NO food out and looked closed, but my sonorder from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. When I went back to the counter to explain. Haven't had service like that in a long time, you need more Derek's in yourshops!!More. I ordered a burger with criss Cross fries and my wife had a doughnut with coffee. Tripadvisor performs checks on reviews. They are worse by far. Engage via Email. Tragic for a global chain like Tim Hortons to serve such disgusting attempt at food, and no doubt the restaurant was blocked off with chairs, no one would want to stay and eat there. Saturday 24 hours. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A que which took over 30 minutes to take the orders. Floors, toilet, windows, tables all appallingly dirty. I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. AVOID AT ALL COSTS!!!!More. A white coffee called a flat white, tasteless cakes. Back to results. The staff were really friendly. Correct! We placed an rder and when received found 3items missing. This store is only a 1 minute drive time from Niddry Street, East Buchanan Street, Weir Street and Wallneuk Road; a 5 minute drive from Abercorn Bridge, Incle Street and Mill Street; and a 8 minute drive time from Caledonia Street or Junction 27 (Arkleston Interchange) of M8. r***@timhortons.com. The drink was luke warm and we were handed 22 mini bites when we ordered 10. Tragic for a global chain like Tim Hortons to serve such disgusting attempt at food, and no doubt the restaurant was blocked off with chairs, no one would want to stay and eat there. Our team is working to supply you with the latest information as possible. We had such good service from the one we call Legend! Thank you, for the hard time they put me through in the middle of torrential rain, fortunately there are better places and better people where they kindly welcome everyone. Not even an apology! One hand sanitiser. 2/27/2023 10:01 PM. They are worse by far. incoherent, when the streets and surroundings of the store, even in the same store, people leave everything so dirty. AVOID AT ALL COSTS!!!!More. Get Directions. Scotland is a country where it rains A LOT, and it's COLD. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. See if you have what it takes to join the worlds fastest growing restaurant brand. Track and trace forms but no one filling them in. I would happily go back. Went in and the manager said that's what it's all like. both Costa and Starbucks are better! Every little counts with today's cost of living. You may also assist other patrons by expressing your opinions on Tim Hortons in the form provided below. Please use the postcode PA3 4BA in your Sat Navs. I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. Most hot drinks weren't available and some of the doughnuts were off the menu too. The car park is very small but there is an adjacent huge car park for the nearby retail park (Lidl, the Range and M&S) so parking isnt an issue. Such good service and The Legend made our 100 mileMore, Customer service is lacking at this store the person who took our order was ok but the person who gave us our order didnt speak one word. Were more than just great tasting coffee. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. My suggestion is if you dont care anymore, close up and lock the doors. Popped into the paisley shop to try the burger meals. Main door filthy too. No apology offered. The doughnut was pretty decent as well. Easy access to the motorway too.More, Staff are friendly and polite, coffee and food came quickly, very fresh and tasty, restaurant was very clean as were the toilets, highly recommended, Great store, really clean and great hospitality, really nice staff and a very welcoming environment! See the reasons why you should franchise with Tims. I would either like a refund or a voucher to cover my lost money please. Left the food with the manager and walked out. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. Email. Find news releases, corporate updates and more. Read more See all (8) Get food delivered Order online The area is always clean with staff constantly cleaning tables. Every little counts with today's cost of living. No soap in another. Great work! Renfrew Road Retail Park, Paisley PA3 4BF Scotland. Every little counts with today's cost of living. Tim Hortons Unclaimed Review Save Share 54 reviews #119 of 120 Restaurants in Paisley Cafe Fast food Renfrew Road Retail Park, Paisley PA3 4BF Scotland + Add phone number Website Open now : 12:00 AM - 11:59 PM See all (8) Get food delivered Order online Ratings and reviews 2.0 54 #119 RATINGS Food Service Value Details CUISINES Cafe, Fast food The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. It isincoherent, when the streets and surroundings of the store, even in the same store, people leave everything so dirty. There are 627 Tim Hortons stores in the United States as of February 22, 2023. Would have been quicker going to McDonald's across the road. On both occasions they didn't deliver what I had ordered. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Note: your question will be posted publicly on the Questions & Answers page. I would happily go back.More, Hot food poor - wont ever use this chain again. First time visiting today. Tim Hortons is an iconic Canadian brand that's been loved for more than 50 years. Most hot drinks weren't available and some of the doughnuts were off the menu too. Please note, established open hours for Tim Hortons in Wallneuk Retail Park, Paisley may differ over public holidays. Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. We took a seat after speaking to a worker who ushered us away from the counter and said "sit". The other reviews sum up Tim Hortons perfectly, and I will be seeking my money back from head office. Note: your question will be posted publicly on the Questions & Answers page. Related searches: Tim Hortons Wallneuk Retail Park, Paisley, Tim Hortons Wallneuk Retail Park, Paisley, M&S Marks and Spencer Wallneuk Retail Park, Paisley. Me and my family went for a breakfast to celebrate Fathers Day and it is definitely one of the worst mistakes I have ever made. The service area had NO food out and looked closed, but my sonorder from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. Popeyes Inquiries and Customer Service. items missing. So overall order direct and great customer service in store. The staff weren't helpful and pretty much ignored everyone that came in. Are the prices at this restaurant low or inexpensive? However, I asked if everything was in the bags and 2 boxes and they replied yes. Another Tim Hortons branch can be found here: Visit the following link for Tim Hortons stores near Paisley. I've had some rubbish food, but this tops the lot. View Christina Deisley's email address: cxxxxxxxy@timhortons.ca & phone: +1-514-xxx-xx60's profile as Supervisor at Tim Hortons, located in London, Ontario. Tim Hortons - Paisley - Opening Times & Store Offers Tim Hortons - Paisley Renfrew Road, Paisley, PA3 4BA UK Opening Times Tim Hortons - Paisley Monday 24 hours Tuesday 24 hours Wednesday 24 hours Thursday 24 hours Friday 24 hours Saturday 24 hours Sunday 24 hours Is this information correct? So overall order direct and great customer service in store. Menu and Promos What's new and fresh at Tim Hortons? At this point we then left and my 4 year old daughter was extremely upset! We placed an rder and when received found 3items missing. more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards. To communicate or ask something with the place, the Phone number is (519) 341-3350. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. The other reviews sum up Tim Hortons perfectly, and I will be seeking my money back from head office. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. Tried three times to contact them with no reply. So overall order direct and great customer service in store.More, Doesn't accept cash. AVOID AT ALL COSTS!!!! The staff weren't helpful and pretty much ignored everyone that came in. If the system detects something that potentially contradicts our. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Avoid! I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. Well. Distribution and Transportation Opportunities. I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. So overall order direct and great customer service in store.More, Doesn't accept cash. Our Story. My order total was 43.82, because I was rushing home to be home before my son arrived from school I did not check the order. No need for place to be like this.Felt sorry for staff who appear to do their bestWont be back, In for about 45 minutes and despite almost all the tables being occupied when we arrived the tables were not even wiped far less sanitised when customers left. Tripadvisor performs checks on reviews. I think the staff at the Paisley store are new, because I have never been restricted from entering with my pet. We took a seat after speaking to a worker who ushered us away from the counter and said "sit". Dirty, flies all over the place. Great donuts,. Best thing black coffee was hot & bottled Diet Coke good. The other reviews sum up Tim Hortons perfectly, and I will be seeking my money back from head office. It should not be allowed only guide dogs, all should be allowed, especially in a part of the world where the climate is so uncomfortable. , On many occasions I was able to enter with my pet without any problem. Ordered online and was told 2 hours later my order was cancelled. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. Are the prices at this restaurant low or inexpensive? This just cannot be acceptable. Renfrew Road Retail Park, Paisley PA3 4BF Scotland. I can't understand how at this point they continue to not let us in without our pets. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Tragic for a global chain like Tim Hortons to serve such disgusting attempt at food, and no doubt the restaurant was blocked off with chairs, no one would want to stay and eat there. I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. I took it out and struggled to break it. Scotland is a country where it rains A LOT, and it's COLD. Contact Number (***) ***-**** Engage via Phone. Tim Hortons, Paisley: See 57 unbiased reviews of Tim Hortons, rated 2 of 5 on Tripadvisor and ranked #135 of 162 restaurants in Paisley. I'm a dog owner myself but I go here to get a break from dogs. This is the version of our website addressed to speakers of English in New Zealand. Tim Hortons has arrived in the UK | View our freshly prepared menu options. Our team checks each review posted on the site disputed by our community as not meeting our. Note: your question will be posted publicly on the Questions & Answers page. The drink was luke warm and we were handed 22 mini bites when we ordered 10. I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! For more Tim Hortons visit this following page for a full list of restaurants near Paisley. We stopped for a quick coffee & snack on our way to Glasgow Airport. Browse all Tim Hortons locations. Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. It's Time! Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. TIMHORTONS.COM CORPORATE TIM HORTONS FOUNDATION CAMPS When I went back to the counter to explain. Find the latest stock quotes, reports and more. items missing. Have a question? Absolutely disgusted by my experience and will never return to Tim Hortons again! It isincoherent, when the streets and surroundings of the store, even in the same store, people leave everything so dirty. Find contacts: direct phone number, email address, work experience. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. order from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Note: your question will be posted publicly on the Questions & Answers page. They should take it into account. 14 quid wasted, We placed an order through just eat as thought would be easier as didn't see a Tim hortons app online, so meant we got there early as was showing as a half hour wait, went to drive through was told to go to restaurant tocollect, would've been easier just to collect at drive thru as was quiet anyways but no big deal so wouldn't use just eat again parked and went in, order was ready fairly quick and I made a mistake with order but the guy Bharshka I think was his name serving sorted it for me and was really friendly, kind and helpful so thanks to him and will continue to enjoy timmies will just order direct from the drive thru next time for quickness, was a nice chilled vibe in the cafe while I was collecting aswell. The staff weren't helpful and pretty much ignored everyone that came in. So overall order direct and great customer service in store.More, Doesn't accept cash. The loyalty scheme where you get a free coffee when you buy 10 is cool as well as the telltims where you can leave a review and get a free donut. Contact Contact - Dynamic Page title name. At the moment Tim Hortons operates 1 store in Paisley, Argyll. Yell.com Yell Business. Home of Canada's favourite coffee. Renfrew Road Retail Park, Paisley PA3 4BF Scotland. Most hot drinks weren't available and some of the doughnuts were off the menu too. Park Royal branch W3. Now normally being handed extra would be a bonus, but these were actually disgusting, cold, stale and some looked like they had been scoped off the floor. Log in. The chocolate donut was rock solid, really bad, as if it had been out for days! order from the screen display and paid, for a French Vanilla Latte and a mixed box of 10 minis, and within seconds we were handed the order. Thank you, for the hard time they put me through in the middle of torrential rain, fortunately there are better places and better people where they kindly welcome everyone.More, I was originally meant to visit Nandos but it was shut due to staff training, we saw the light on at Tim Hortons and thought we would give that a go . Had to leave and find somewhere else to get breakfast, My Son decide we would go into Tim Hortons on Renfrew Road in Paisley, we arrived at 8pm the restaurant was actually blocked off with chairs although it was open till midnight. Avoid! Find contacts: direct phone number, email address, work experience. Tim Hortons Drive Thru is directly in Wallneuk Retail Park on Renfrew Road, about a 0.86 mile drive east from the centre of Paisley (near to Paisley Renfrew Road / Hamilton Street). Paisley. When I tried to speak to another member of staff i was completely ignored and I could hear all the other staff in the back laughing, shouting and acting completely unprofessional! Today (Saturday) its hours of business go on nonstop. collect, would've been easier just to collect at drive thru as was quiet anyways but no big deal so wouldn't use just eat again parked and went in, order was ready fairly quick and I made a mistake with order but the guy Bharshka I think was his name serving sorted it for me and was really friendly, kind and helpful so thanks to him and will continue to enjoy timmies will just order direct from the drive thru next time for quickness, was a nice chilled vibe in the cafe while I was collecting aswell. What a carry on! Not often we get to have a great experience at Tim Hortons. Free Tools ; Leads by Industry ; Top Profiles . We also offer specialty beverages including lattes . The staff weren't helpful and pretty much ignored everyone that came in. We asked to sit in yet we were given it as a takeaway,we ordered the sausage and eggMore, As someone who was looking forward to visiting here my first (and last) visit was awful! and we can have coffee in peace. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. Download the app Get a free listing Advertise 0800 777 449. keywords location Search. We heard a chorus of Dings from the microwave as our meal was being "prepared".. well.. when it came out, the fries were tepid, the burger was just warm enough and the doughnut was so dry that it started to fall apart. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. If you know that the location description or hours of business for Tim Hortons in Wallneuk Retail Park, Paisley are incorrect or have changed, please inform us by utilizing the report a problem form. waited about 5 minutes for someone to come out and welcome us but no one came so ended up ordering at the machine. , On many occasions I was able to enter with my pet without any problem. more, Takeout, Seating, Wheelchair Accessible, Accepts Credit Cards, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. She then stormed out to the back and refused to come back out saying she was too busy to speak to me. Every little counts with today's cost of living. Yellow PagesTM, Walking Fingers & DesignTM, YP.caTM, YellowPages.caTM, Canada411TM, are trademarks of Yellow Pages Digital & Media Solutions Limited in Canada. Passer en franais / Switch to French language, https://locations.timhortons.ca/on/guelph/950-paisley-rd. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The member of staff (apparently the manager) started shouting at the top of their voice that the items were definitely in the bag and that I should go and check again. I have reported this matter to the Customer Service Team at Tim Hortons 2 weeks ago but to date I've had no acknowledgement to my complaint! She then stormed out to the back and refused to come back out saying she was too busy to speak to me. Yellow Pages Digital & Media Solutions Limited. The area is always clean with staff constantly cleaning tables. Join the Conversation News Releases What's new at Tim Hortons? I took it out and struggled to break it. Find our store locations. You have been warned.More, This branch of Tims is well located on Renfrew Rd. LIDL, Home Bargains, The Range, Tim Hortons, M&S Marks and Spencer and other choices are also located in this same place. First started coming here during lockdown and its safe to say I'm a regular. Been to a few Tim Hortons but the one in Linwood is awful.. trying to order in drive through is so frustrating they either cant hear you or don't understand you then the order is wrong .. been 3 times as thought I would give them a chance incase I was unfortunate.. Nope absolutely awful will not be going back .. Staff are not pleasant, 17/11/22 was my visit, Manchester market st and the food was erm, fries soft and cold, changed twice with neither being edible, the burger same so couldnt finish. Learn how Tim Hortons is Making a True Difference for individuals, communities and the planet. I should have complained but my wife hates confrontation and I really didn't want to try another ping meal, so we left and will never return to a Tim Hortons ever again. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Absolutely disgusted by my experience and will never return to Tim Hortons again! The drink was luke warm and we were handed 22 mini bites when we ordered 10. . You can earn one Roll for each eligible item .