EnTouch Wireless This is an active participant of Lifeline Assistance Program, which is powered by Boomerang Wireless. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. You can apply your ACP discount to any available enTouch Wireless service plan. California voice-only Lifeline subscribers must acquire a data capable device in order to subscribe to an ACP-supported service plan. 2. Eligible customers can receive a free 5.5 inch Android smartphone, along with an enviable monthly plan. That plan will include: Unlimited minutes; Unlimited texts; 6GB of data. OFFERS MAY VARY BY STATE and service may not be available in all areas. Click here to check coverage in your area. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts on monthly broadband Internet access service and certain connected devices. Carrier on Customer's Account *. Benefits may be transferred to another participating provider at any time. BROADBAND DATA. There are three ways to freeze your NCTUE information: online, by telephone (866-349-5355), and by mail (NCTUE Security Freeze, P.O. The ACP shares the same qualifying program based eligibility criteria as the Federal Lifeline program, including participation in CalFresh / SNAP, Medi-Cal / Medicaid, SSI, Federal Public Housing Assistance, and Veterans and Survivors Pension Benefit Fund. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. The ACP monthly service and device discounts are non-transferrable. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. FIND MY STATE Qualify For Lifeline Free Phone Service Find your state-specific qualifying information here! Consent for calls and texts is optional and can be revoked at any time. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. If you're bringing your current phone to the network, purchase a T-Mobile SIM card. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at 866-488-8719 or by dialing 611 from your enTouch Wireless phone. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Step 4: You will be prompted to enter your pin. Video typically streams in SD (480p). enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Lay the SIM Card on a hard, flat surface. 3 days, two port requests, a handful of CSR's that could barely speaky da English and one unhelpful "supervisor" later, we decided to call it quits. An eligible household is limited to one monthly service discount. Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. For more details on plan offerings and for full program terms and conditions, visit https://www.entouchwireless.com/affordable-connectivity-program. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. Our ACP Terms and Conditions apply, available at: https://www.entouchwireless.com/affordable-connectivity-program/ in addition to any others communicated to you that are specific to your service plan. While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. 2) You authorize enTouch Wireless to disclose necessary information that you have provided to third parties, or information that enTouch Wireless has obtained about your rewards account: (i) to agents of enTouch Wireless or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court . International calling does NOT include text messaging, picture messaging, or video messaging. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Customer Support will handle the rest. If you need any additional help contact Ting at 1-855-846-4389. While enTouch provides Free service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. Offerings vary by state. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. You will need to supply either a credit card or PayPal information. Access Wireless serves our community by offering free cell phones and service for qualifying customers, through a government funded program. Only eligible consumers may enroll. Offer not available for existing enTouch Wireless customers. ESN number of your new phone (found on the inside of the battery door), Account Number for the phone number from your original service provider (generally NOT the same as the phone number), Password/Pin used to access the account (generally NOT the password you used to access your online account.). You deserve the best phone and the best service! No wait time! Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. This review was chosen algorithmically as the most valued customer feedback. Questions? enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! If you are going to ask "how do I get a cell phone?" go here instead. Yes! Click here to enroll today to see if you qualify! conference, chat lines, and premium numbers) are not supported and may be blocked. Your Personal Identification Number (PIN) is printed on the first page of your LifeLine application or renewal form and is displayed in Step 1 of the application or renewal form. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, New Premium Cell Phones* From Brands You Trust, Large Screen, Android Operating System, Brand New, The Quality of Our Free Service Phones Beat The Competition, Unemployment/Workers Compensation Benefits Statement, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. An eligible household is limited to one monthly service discount and a single, one-time device discount. Lifeline plans and benefits may be maintained without enrolling in the ACP. A fairly complete resource we direct customers to can be found on Prepaid Phone News. Your Name *. The ACP monthly service and device discounts cannot be transferred to another household or individual. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. All devices sold by T-Mobile (and many that aren't) support automatic configuration of your network and data settings. We Are In 34 States! Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Copyright 2023 enTouch Wireless All Rights Reserved. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. ACP is a federal government program operated by the FCC. Pick your new T-Mobile plan and phone, either online or in store. Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. It will go through a complete power cycle. Videos stream at DVD quality (480p). Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors, may affect speeds. A Roku account gives you access to the Roku Channel Store. An eligible household is limited to one monthly service discount and one device discount. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. B14. Social Security benefits statement. Erik De La Garza / October 21, 2013. To see where enTouch Wireless offers Lifeline, visit, You can apply your ACP discount to any available enTouch Wireless service plan. When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data. This page provides required disclosures about the ACP and eligibility for the program, as well as the Terms and Conditions that apply to your participation in the program. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. KEEP THIS INFORMATION HANDY. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. If you need assistance, contact our Customer Care team, 24/7, at 1-800-427-8686.